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In May 2024, when house prices and interest rates were both high, I decided to buy an investment condo without much prior knowledge of what it meant. Luckily, my agent, Jenny Gao, quickly helped me with the analysis—she told me the affordability range, which towns and areas lead to the best ROI, and gave me invaluable input on potential risks and how to control them. I instantly felt more confident after talking with her. Under such scientific guidance from Jenny, we identified the ideal condo within a week and bought it right away. Although I have purchased two homes before, Jenny really impressed me with her professionalism. When she wrote the offer, she started with collecting the key information from the seller agent and used that information to derive the negotiation paths. Each step turned out to be within her forecast, and she got me every clause I wanted! She even thought of many details I missed and got them on the list as well. Not only is Jenny an excellent agent, but she also comes with excellent connections around her. The loan agent and lawyers she recommended to me were all excellent and able to identify and solve problems with great dexterity. Jenny also arranged every step of the communication process for me, so I felt like I was in autopilot mode throughout the entire process. After three weeks of pleasant collaboration among all these parties, we successfully signed in just 20 minutes. Jenny is the most professional agent I have worked with so far, and I had the most wonderful purchasing experience. She cares deeply and is super capable!
--Mian Qin
Got all settled in earlier today and have been loving the area so far – thank you again for the phenomenal help, Ray. You were awesome throughout the whole experience!
-Garrett H.
We worked with Charlie directly and he was absolutely fantastic!! COVID has made so much of the home search process challenging and Charlie handled it calmly, fairly, and with great communication. He was always honest with us and the ONE realtor I dealt with that didn’t make us feel like we were getting scammed, or competing with everyone! Most realtors during this time of COVID are taking advantage of the fact that you as the buyer cannot see the places in person and make you feel like you have to put money down on something before you even see pictures. Charlie was the only one not this way. He was phenomenal and went and scheduled a time to take beautiful and detailed photos for us and allowed us a few days to think it over before opening up the apartment to those he had in line inquiring about it. He was patient with our questions and was extremely responsive! Thank you!! Would absolutely recommend and work with him and his team again!
- Alisa Marino
Charlie was an absolute pleasure to work with. As another reviewer said, he is knowledgeable, responsive, friendly, and most importantly, honest. He represented me and my wife when we purchased a single family home inside 128. Before hiring Charlie, we had worked with two other agents and looked at several properties in our targeted towns. Each one pushed us to go over our budget, always offer near, at, or above list price, and waive inspection and mortgage contingencies. Unlike those agents, Charlie gave helpful advice that looked out for our interests. He stuck with us while we made offers on several properties and was responsive every step of the way. When we found our house, he represented us well during pre-offer and post-inspection negotiations with the sellers. In the end, we got the house for significantly under the asking price, stayed within our budget, kept the inspection and mortgage contingencies, and got into our first-choice town. We hope to stay in this house for many years, but if we were ever again in the market to buy another house, Charlie would be far-and-away my first choice as my buyer’s agent.
- Kevin P
Charlie is an excellent real estate agent. He is responsive, knowledge, and most importantly honest. I’ve worked with a lot of agents over the years and have never found someone I trusted so much. We ended up cancelling our home purchase because we found out that the house just wasn’t right for us and he was 100% supportive the entire time even though he was losing out on a substantial commission. He actually told me that he’s more interested in going to bed with a clear conscience than making a buck. I highly recommend him for any kind of real estate transaction and hope I get to work with him again in the future.
- Colin S.
Charlie listed and sold a condo for me in Newton, MA in the spring of 2016. He was incredibly helpful at each phase of the process–from preparing the listing to completing the closing! He went above and beyond for the open house and the negotiations with sellers. Being nearby, he was onsite for inspections and second showings with potential buyers. Working with Charlie, my condo received multiple offers immediately after the open house and sold for well over list price. I wouldn’t hesitate to recommend Charlie to any potential buyers or sellers!
- Sikes Sara
I have never had such a pleasant experience dealing with a realtor and if I move again in this area I will be doing it through Charlie. If you’re looking for a realtor to actually do some work to help you get a place to live, look no further.
- Mike M.
Charlie was always hard working and honest and emailed me the applications and other info I needed. I made the decisions and I would definitely pay Charlie’s fee again. He was a pleasure to work with.
- Peg C.
I worked with Charlie from Watch City RE when my GF and I moved to Waltham. He is everything that you want in a broker, and that’s hard to find. He’s prompt, friendly, and an overall reallydecent guy. Very straightforward and great to work with. I’d recommend him to strangers, friends and family alike. If you’re looking in the areas Watch City covers (a LOT more than just Waltham), then make sure you try these guys first. You’ll be more than impressed.
- Stephen A.
I rented a property through charlie i could not have been happier!!! IF only my rent was cheaper ? but hey it’s a beautiful place and i’ve dealt with 5 realtors in the MA area Charles is the Most PROFESSIONAL He knows what he is doing!!!!!! Trust in him and you will be happy ?
- Charles T.
Melissa was amazing, always available, taking care of everything right away. She went above and beyond not only to help me buy the house, but she also helped me afterwards to find services and contractors. She made sure I had a warm welcome into my new house. I will definitely work with her again if I need to buy, rent or sell.
- Agustina S.
Melissa was a privilege to work with. She was extremely professional, always accessible and a true expert in her field. Melissa’s bright personality coupled with her knowledge of the marketplace (sales, purchases, rental and commercial) make her a true asset to those that work with her.
I would highly recommend Melissa for any and all of your Real Estate needs.
- Jason P.
We spent lots of time with searching the right place to live. We luckily found Pat Murphy, a wonderful and patient agent. Pat showed us multiple apartments, she answered all the questions, provided the very useful links about the area. We couldn’t be happier with the place that Pat helped us find. This was our first time looking for an apartment in Boston and Pat made it a very smooth process. If we would be searching another apartment in the future, we would definitely contact her again. If you’re looking for the real estate professional, we highly recommend Pat Murphy.
- Eva S.
I had such a great experience. I worked with Pat and she was so welcoming and wonderful. She gave so much insight and it was honestly just a pleasant experience all around. I never thought renting my first apartment was going to be so easy. Thank you!
- Ashlyn H.
Prompt, professional, friendly and very knowledgeable. He helped me rent a warehouse for my business in the past, so I decided to use his services to sell my condo. The condo was sold in two days after we put it on the market for more than the asking price. Highly recommended!!!
- zuser20140531062128819
I’ve dealt with 5 realtors in Massachusetts. Charles is the most professional… Trust in him and you will be happy
- Charles T.
I am rarely motivated to write reviews because I am never sure if anyone reads them. But Charlie was so unique that I really wanted to help you get the experience that I did and to help him attract more clients. What I liked best is that he was incredibly responsive – I put my contact info on his web site and within an hour I had four appointments to look at places the very next day. And they were just the ones I wanted to see. He didn’t try to upsell me or squeeze anything out of me I wasn’t interested in spending.
- Marc R.
Prompt, professional, friendly and very knowledgeable. He helped me rent a warehouse for my business in the past, so I decided to use his services to sell my condo. The condo was sold in two days after we put it on the market for more than the asking price. Highly recommended!
- TZ
I just rented a property through Charlie and couldn’t be happier. He was there 100% of the time for me to ask any questions or bother him to see if he had received my paperwork. No games or nonsense, just told me what was required and we got it done in a week! Thanks again!!!!
- Bij R.